Deleting Users

On occasion, an agent or administrator may need to delete a user from the system. Note: The ability to delete a user is determined by the role permissions. By default, agents cannot delete users. For more information, see Roles.

To delete a user, simply select the desired user(s) in the content pane. Click the Actions (…) icon in the content pane toolbar, then select Delete from the dropdown. (NOTE: Once a user is deleted, it cannot be recovered.)