Community Knowledge Base

Browser Requirements

SmarterTrack is fully supported by all modern browsers. (Older browsers may work as well, but your experience will be best, at minimum, using a browser from the list, below):

  • Google Chrome
  • FireFox
  • Safari
  • Opera
  • Microsoft Edge ("Legacy" Microsoft Edge is no longer supported.)

Mobile

When using tablet devices, SmarterTrack's responsive web-based interface allows end users and agents to use all of the functionality available to them on their desktop. For phones, SmarterTools offers the free SmarterTrack Mobile app, available for iOS and Android. Simply search for "SmarterTrack Mobile" in your device's app store to download it. It works for both an on-premises installation of SmarterTrack as well as Hosted SmarterTrack, and uses your existing SmarterTrack URL (e.g., support.your_domain.com) and login.