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Message Archive Search
This feature is available to domain administrators and/or system administrators
using SmarterMail Enterprise.
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Message archiving is a method of storing all email traffic for a domain -- either incoming messages, outgoing messages or both -- in a separate
location on the mail server. Typically, this feature is used for companies that
need mail servers in compliance with the Sarbanes-Oxley Act of 2002 or other regulatory compliance.
It is important to note that message archive search is availalbe to domain administrators only when rules are set
up individually for their specific domains. If archiving is set up for "all domains"
on a server, then only the system admininstrator will be able to search the message
archive. Therefore, if a domain admin needs access to the email archive for the domain "example.com", then a new Message Archiving rule for example.com needs to be set by the system admin.
When message archiving is set up for a specific domain, that domain's administrator
will see a Message Archive Search option in the navigation pane when they click
on the Email icon. It will generally appear under My Today Page. Domain
adminstrators can search for a message by date range, the sender's address, the
recipient's address, or the subject.
System administrators can perform a message archive search by clicking on the manage icon and then clicking Message Archive
Search in the navigation pane. System administrators can search for a message
by date range, the sender's address, the recipient's address, or the subject.
For more information on archiving, see Message Archiving.