Community Knowledge Base

Email Client Overview

SmarterMail seamlessly integrates with various email clients, mirroring Microsoft Exchange in how it handles languages and folder synchronization. Whether using Outlook, Thunderbird, Windows Mail, eM Client, or Mac Mail, SmarterMail ensures that emails, special folders, and language settings sync efficiently across platforms. In some cases, SmarterMail even surpasses Exchange in its ability to manage language changes and prevent duplicate folder issues.

Purpose

The purpose of SmarterMail’s email client integration is to provide users with a smooth and flexible email experience, regardless of their preferred client. By supporting multiple sync protocols, SmarterMail ensures that emails, special folders (such as Sent Items and Drafts), and language settings remain consistent across devices. This allows users to work efficiently, whether accessing email through a web browser or a third-party client.

Benefits

  • Seamless Syncing Across Clients: SmarterMail ensures correct folder mapping on initial sync and updates folder names when the language is changed in webmail.
  • Better Language Handling Than Exchange: Unlike Exchange, SmarterMail minimizes duplicate folder creation when switching between languages, reducing clutter.
  • Multi-Client Compatibility: Works with Outlook (Windows & Mac), Thunderbird, Windows Mail, eM Client, and Mac Mail, ensuring flexibility for users.
  • Automatic Folder Updates: Special folders update their names automatically when the language in SmarterMail is changed, maintaining consistency across platforms.
  • Improved Performance and Stability: SmarterMail prevents unnecessary syncing issues and ensures special folders do not unnecessarily duplicate across email clients.
  • Flexible Protocol Support: While IMAP connections are commonly used, SmarterMail optimizes language and folder synchronization when connecting through other supported protocols.
Important Note: When changing a user’s language setting in SmarterMail, it is recommended to remove and re-add the email account in the client to ensure proper synchronization and avoid potential duplicate folder issues.

SmarterMail’s strong email client integration ensures a smooth and consistent experience, making it an ideal choice for businesses and individuals who rely on multiple platforms for email communication.

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