SpamFoo Dashboard

SpamFoo is an AI-powered antispam and classification engine that is available to all SmarterMail users. While the antispam capabilities are managed by the server administrator, when enabled, SpamFoo's classification engine is available for free to all users. As such, each user has access to the SpamFoo dashboard that provides insight into how SpamFoo classifies messages and offers users the ability to set up some default antispam settings (when antispam is enabled) and default classification rules.

There is one dashboard that caters to both users and domain administrators. The main difference is that domain administrators will see an addition option for their role that has domain-level details and options.

My Email

Overview

The user dashboard is the primary interface for individual mailbox owners. It gives you a personal view of your spam filtering activity and lets you tune how SpamFoo handles your email.

My Email

The top of the dashboard shows three statistics for the past 30 days: how many spam messages were blocked, how many legitimate emails were delivered, and how many sender rules you have active. These numbers update in real time and give you a quick sense of how much filtering is happening on your account.

Where Your Emails Go

The "Where Your Emails Go" table shows every category SpamFoo routes mail into: Primary, Transactions, Updates, Promotions, and Spam. Primary is for important personal and work email. Transactions covers orders, receipts, and billing. Updates handles alerts and notifications. Promotions catches marketing mail. Spam is everything blocked entirely.

The counts reflect the past 30 days and let you see at a glance whether SpamFoo is sorting your mail the way you expect.

Spam Rules

When enabled by the system administrator as an additional antispam measure, users can customize how SpamFoo handles certain senders -- by email address or domain -- right from their SpamFoo Dashboard. They also have the ability to see a list of these custom rules and manage them as they see fit.

My Spam Rules

Listed are any custom rules a user creates. These rules can be based on a specific user or an entire domain.

Spam Decision Rules

Listed are rules that were created based on an explicit action taken by the user. For example, if a message comes in that was marked as spam by SpamFoo, but the user uses the "Move to Inbox" button or manually moves a message from the Junk E-Mail folder into any other folder, SpamFoo will mark that action and learn from it, then create a Spam Decision Rule for that domain. Conversely, if a message goes to the user's Inbox, but it is clearly spam, and the user clicks the Move to Junk button, or manually moves the message to the Junk E-Mail folder, SpamFoo will note that decision and create an associated Spam Decision Rule.

While these rules cannot be changed per se, they can be deleted and, on the next decision a user makes, a new rule is created.

Classification Rules

These work the same as spam rules, but are intended to help a user manage their specific classifications. SpamFoo learns whenever a user moves a message from one classification or another just as it does with messages marked as spam.

Domain Admin

In addition to their own dashboard, domain administrators have an additional dashboard that gives them visibility of the domain as a whole. It combines a full view of domain-wide filtering activity with tools to set rules that apply to everyone on the domain.

Domain Overview

To start, there are four summary cards that show the health of the domain over the past 30 days. This includes: total users, spam blocked across all mailboxes, legitimate email delivered, and the percentage of total messages that were marked as spam. These give the administrator an at-a-glance view of how much filtering is happening across the organization.

The "Email Breakdown" table breaks down how all email across the domain was routed in the past 30 days, using the same five categories as the user view (Primary, Transactions, Updates, Promotions, and Spam). This lets domain administrators spot unusual patterns — for example, an unusually high spam rate might indicate a spam campaign targeting the domain.

Rules & Protection

On the Rules & Protections page, there are two tabs:

• Domain Rules, and
• Protected Identities

Domain Rules

Domain rules apply to every user in your domain. Users cannot override them. This is where you configure organization-level policy: blocking a competitor's domain, ensuring a trusted vendor is always allowed through, or routing a known internal sender to Primary.

Like personal rules, domain rules support exact addresses and wildcards (e.g. *@vendor.com), and they track how many times each rule has fired so you can see which ones are actually doing work.

To add a rule, click Add Rule button. To edit or delete an existing rule, click **Edit** in the rule's row .

The rules hierarchy is: server rules → domain rules → user rules. Your domain rules override individual user preferences, but server-wide rules set by the system administrator take priority over domain rules.

Protected Identities

The Protected Identities area is SpamFoo's Business Email Compromise (BEC)/impersonation protection feature.

What this means is that, in any organization, there are people/positions/addresses that are worth protecting along with email addresses/domains that are legitimately allowed to send email on behalf of them. For example, a CEO or CTO, IT Manager, HR Manager, etc. These roles carry authority, so their email addresses are worth protecting as they can often be impersonated during phishing attacks. For example, the email address of a payroll manager can be spoofed to try and trick employees into providing banking or pay check information.

Conversely, these people, or the organization, may have systems set up -- bug tracking systems, HR platforms, Accounting systems like Quickbooks, etc. -- that can send email "as" that person/role. For example, authentication requests or invoices. In these cases, domains can be added to a Protected Identity so that the domain is associated with that specific person. A good example of this is Quickbooks, which can be used to send out invoices or receipts FROM a specific individual (AP/AR manager) on behalf of that individual or the company as a whole.

Delegated Senders

This is where you place domains that are delegated to send emails on behalf of any Protected Identities. For example, Jira sends out various emails based on actions taken in a specific project. Task updates and comments, etc. can initiate an email from a particular user, or from multiple users. Therefore, when these users are added as Protected Identities, instead of adding Jira.com to each identity, it can be added here and then it would apply to all of the Protected Identities that have been added. This helps you avoid possibly forgetting to add it to one or more individual identities as it applies to all of them.