Community Knowledge Base

Message Archive Search

Message archiving is a method of storing all email and live chat traffic for a domain -- either inbound messages, outbound messages or both -- in a separate location on the mail server. Typically, this feature is used for companies that need mail servers in compliance with the Sarbanes-Oxley Act of 2002 or other regulatory compliance.

It is important to note that message archive search is available to domain administrators only when rules are set for their specific domains. If archiving is set up for "all domains" on a server, then only the system administrators will be able to search the message archive. Therefore, if a domain administrator needs access to the email archive for the domain "example.com", then a message archiving rule specifically for example.com needs to be set by the system administrator.

When using Message Archive Search, administrators can search for a message by domain, date range, the sender's address, the recipient's address, or the subject.

When message archiving is set up for a specific domain, domain administrator can search for a message by date range, the sender's address, the recipient's address, or the subject.

For more detailed information on archiving, see Message Archiving.