Community Knowledge Base

Average Hardware Usage

This report provides statistics regarding average CPU and memory usage on the SmarterMail server. System administrators may use this report to correlate high CPU and/or memory usage on the server with SmarterMail activity and identify areas in which adjustments can be made. Ideally, SmarterMail will use a small percentage of the overall CPU and memory available on the server. However, there can be spikes during times of high activity, such as when a domain sends a large number of messages, like a newsletter going to tens of thousands of customers.

An administrator can change the dates of the report as well as the "Step", which means whether you want to see the report by hour, day, week, month or quarter. (Based on the start and end dates -- so a quarterly report would need a full 3 months selected.) Admins can change the chart type by clicking the chart icon next to the date, or even export the report as needed. Each column in the report is sortable, either ascending or descending, and the sort can change simply by clicking the column header.

The following report items are available:

  • CPU - The average percentage of CPU used.
  • Memory - The average amount of memory used.

It's also possible to export this data in CSV format for use in other applications, such as Microsoft Excel, Google Sheets, Apple Numbers, etc. To do this, simply click the page icon in the upper right hand corner of the reports page. Once clicked, you'll be able to save the data and name the file to whatever you want.

Note: Average Hardware Usage is just that: an average. Therefore, if your CPU doesn't spike or isn't running high enough it is possible this report won't show any usage data.