Community Knowledge Base

Throttle Violations

This report shows the number of throttle violations for a specific domain (at the Domain Admininstrator level) or all domains on your server (at the system admin level). Domain and system administrators may use this report to identify issues with high usage customers. For example, if a user is sending a high number of bounced messages, that is an uneccessary use of system resources that can be easily corrected. Note: Not all reports are available for users and/or domains. Consult your system or domain administrator for report availability.

The following report items are available:

  • Day - The specified amount of time that the report data falls within.
  • Bounces Received - The number of bounced messages throttled.
  • Messages Sent - The number of sent messages throttled.
  • SMTP Out Bandwidth - The amount of bandwidth throttled.