SmarterMail Help

Incoming Spam

This report tells you the number of spam messages which were received at different tolerance levels for all users of a domain (at the Domain Admininstrator level) or all domains on your server (at the System Administrator level). Note: Not all reports are available for users and/or domains. Consult your System or Domain Administrator for report availability.

The following report items are available:

  • Rank - The order in which users or domains are listed within the report.
  • Domain - For System Administrators, the specific domain on the server.
  • User - For Domain Administrators, the specific user on the domain.
  • Account Type - For Domain Administrators, the type of account the email address is associated with (user, Domain Administrator, or System Administrator).
  • Low Spam Messages - The total number of messages received with a low spam tolerance level.
  • Medium Spam Messages - The total number of messages received with a medium spam tolerance level.
  • High Spam Messages - The total number of messages received with a high spam tolerance level.
  • Total Spam Messages - The total number of messages received will any spam tolerance level assigned to it.