This documentation is for a product that is no longer supported by SmarterTools.
Troubleshooting a Domain
There are times when you will need to access domain specific information. SmarterMail
uses impersonation to accomplish this goal, causing a separate window to login automatically
as the domain administrator. This can be a useful method to examine domain settings
or configure settings.
To impersonate a domain, click the manage icon. Then select the desired domain in the content pane and click Manage in the content pane toolbar. A new window will
pop up, and you will be logged in as the domain administrator. From there, you may
edit user accounts, content filters, or whatever other part of the domain that needs
to be changed.
For instructions on troubleshooting specific user accounts on a domain, please see
the topic Troubleshooting an Email Account.