Adding New Users
Whether starting with a brand new domain, or managing a domain that's been around for a while, one of the duties of a domain administrator is adding in new users. Each user represents an actual mailbox and email address on the domain (e.g., jdoe@example.com).
Just a few pieces of information are needed in order to add a user. Once this information is provided, domain administrators can then adjust any configuration settings for the user — their display name, mailbox size limit, service access, etc. — or they can simply rely on the User Defaults that have been set up, which are applied to every new account automatically.
Adding Users
To add a user, go to the Accounts area of your domain settings and click New on the Users tab. The following initial options will be available:
- Username - The username for logging in to SmarterMail. Generally, this is the portion of the email address that comes before the domain name. For example, the "jdoe" part of jdoe@example.com. Usernames are validated as they're entered: they can't contain invalid characters, use reserved words, or duplicate an existing account or alias on the domain.
- Authentication Provider - The authentication method used to log in to SmarterMail. By default, SmarterMail authentication (username/password) is used. However, SmarterMail can also be integrated with Active Directory or LDAP for authentication. (This dropdown only appears when the system administrator has configured one or more additional authentication providers.)
- Active Directory Username - If an Active Directory provider is selected for the Authentication Provider, enter the user's Active Directory account name.
- LDAP Account Name - If an LDAP provider is selected for the Authentication Provider, enter the name associated to the LDAP account.
- Password - If SmarterMail is selected for the Authentication Provider, enter the password this user will use to log into their account. A password requirements indicator shows whether the password meets the server's password policy.
- Confirm Password - If SmarterMail is selected for the Authentication Provider, confirm the password this user will use to log into their account.
- Force password change at next log in - Only available when using SmarterMail authentication, this setting requires the user to set a new password the first time they log in to the SmarterMail web interface. This is a good practice when creating accounts with a shared or predictable starting password: the person, not the administrator, ends up being the only one who knows their real password.
After the initial creation of a new user, additional options can be edited — everything from the display name to service access and throttling. For those, see Managing Users. Users can also be created in bulk; see the Import from CSV and Import from Authentication Provider sections of the Users Overview page.