Community Knowledge Base

Message Sniffer

Message Sniffer is a paid add-on to SmarterMail that uses advanced pattern detection and collaborative learning technologies to accurately identify spam, scams, viruses, and other email borne malware before it hits inboxes. Therefore, System Administrators can use this report to see how much spam Message Sniffer actually catches and categorizes. This can help determine the efficiency and efficacy of using Message Sniffer.

An administrator can change the dates of the report as well as the "Step", which means whether you want to see the report by hour, day, week, month or quarter. (Based on the start and end dates -- so a quarerly report would need a full 3 months selected.) Admins can change the chart type by clicking the chart icon next to the date, or even export the report as needed. Each column in the report is sortable, either ascending or descending, and the sort can change simply by clicking the column header.

The following report items are available:

  • Day - The specified amount of time that the report data falls within.
  • Confirmed - The total number of messages that Message Sniffer confirmed were blocked as spam.
  • Unknown - The total number of messages that Message Sniffer was unable to confirm as spam.

It's also possible to export this data in CSV format for use in other applications, such as Microsoft Excel, Google Sheets, Apple Numbers, etc. To do this, simply click the page icon in the upper right hand corner of the reports page. Once clicked, you'll be able to save the data and name the file to whatever you want.