Community Knowledge Base

Outbound Messages

This report tells you the number of messages which you sent for whatever time period you specify. There is also a handy chart that displays the trend line for the time period, for each message type that's identified.

A user can change the dates of the report as well as the "Step", which means whether you want to see the report by hour, day, week, month or quarter. (Based on the start and end dates -- so a quarterly report would need a full 3 months selected.) Users can change the chart type by clicking the chart icon next to the date, or even export the report as needed. Each column in the report is sortable, either ascending or descending, and the sort can change simply by clicking the column header.

The following report items are available:

  • Day - The date the messages were sent.
  • Outbound Messages - The total number of messages sent that are NOT spam.
  • Outbound Spam Messages - The total number of messages you sent that were marked as spam.