Community Knowledge Base

Logging in to SmarterMail

To access the login page, SmarterMail system administrators will need to navigate their Web browser to the location of the SmarterMail installation. By default, this URL is (if running the browser on the server itself, otherwise use the IP address of the server instead of, but it may be different if you have changed the location of SmarterMail.

To login to SmarterMail, type in the system administrator username and password in the appropriate fields and click Login. Note: By default, the username and password are both "admin" (without the quotes). If everything matches up, you will be presented with the Domains page.

To stay logged in to SmarterMail even after closing the browser, be sure to enable the Remember Me switch on. This will allow SmarterMail to encrypt the email address and password. Note: Browser cookies must be enabled for this feature to work. In addition, SmarterTools does not recommend selecting this option if you use a public or shared computer.