Connecting to Third-Party Chat Clients

This feature is only available in SmarterMail Enterprise.

If you prefer to use a third-party client to receive and respond to chats, you will need to ensure the client you choose supports the XMPP (or Jabber) protocol. Examples of clients that support XMPP include Adium, Digsby, iChat, Pandion, Pidgin and Trillian. However, there are a number of others.

More information on integrating SmarterMail's chat with commonly used third-party clients may be found in the SmarterTools Knowledge Base.

NOTE: In order to use chat your SmarterMail installation MUST be secured with an SSL certificate. This is because the audio, video and live chat connetions require HTTPs connections in order to work properly and securely.